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Description:
The goal of this course is to provide participants with knowledge and skills to prevent, respond to and recover from workplace violence. Prevention methods covered include implementing system and personal security measures, recognizing and reporting the warning signs of potentially violent behavior and using effective interpersonal skills for dealing with different, difficult and dangerous people. Response strategies focus on self-preservation and the importance of accurate reporting. The recovery module addresses the stress associated workplace violence and what employees can do to address the impact of it on themselves and co-workers.
Delivery Options:
Direct Delivery: NTI will deliver this course directly to your employees. NTI provides the instructor free of charge. The requesting organization is responsible for providing a training location and audio/visual equipment. A minimum class size of twenty is required. Multiple sessions can be conducted over up to three consecutive days depending on the number employees to be trained.
To request a session, download our Course Request Form and email the completed form to at abadaracco@nti.rutgers.edu or fax it to 732.932.1707.
Audience: Transit employees, supervisors and labor representatives.
Length: 4 hours
Contact:
Amy Gornik
abadaracco@nti.rutgers.edu