Public Involvement in Transportation Decision-Making


This course isn’t just about simply accepting the public’s ideas—it’s about strengthening project decision-making, increasing creativity in problem-solving, and making sure project solutions are more durable.

This is a highly interactive course that will offer techniques to help participants acknowledge the full spectrum of stakeholders and community members; understand all stakeholders’ and community members’ interests and concerns; identify which engagement approaches are effective for all stakeholder groups; and conduct public involvement using integrative facilitation.

Participants will have time to practice PI techniques and strategies in class, including opportunities to work through the issues facing their own agencies and organizations and collaborate with other learners to create strategies to successfully address these issues.


Upon completion of this course, participants will:

  • Understand the relationship between, and effect of, public involvement and project decision-making
  • Understand how interest-based problem solving can be used to improve communication, resolve conflict, and make collaborative decisions
  • Learn various public involvement concepts, techniques, and tools, to support subsequent learning, capacity building, and execution
  • Create a public involvement plan with the ability to integrate all the public involvement concepts, techniques, and tools from the course
  • Understand a range challenges and barriers to effective public involvement and strategies to overcome them, including the challenge and opportunity of inclusive engagement


Transit operators, metropolitan planning organization personnel, federal, state, local transportation agency staff, consultants, and others who are responsible for planning, implementing, or participating in any phase of the public involvement process.

Length: 4 days