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Description:
Effective communication is essential to the management of transit crises—whether they are derailments, power outages or prolonged service delays. Crisis Communication Training for Transit Employees will equip frontline and supervisory transit personnel with the skills and techniques they need to communicate effectively within their organizations and with passengers throughout a crisis to enable successful response and recovery.
Delivery Options:
Direct Delivery: NTI will deliver this course directly to your employees. NTI provides the instructor free of charge. The requesting organization is responsible for providing a training location and audio/visual equipment. A minimum class size of twenty is required. Multiple sessions can be conducted over up to three consecutive days depending on the number employees to be trained.
To request a session, download our Course Request Form and email the completed form to at abadaracco@nti.rutgers.edu or fax it to 732.932.1707.
Length: 4 hours
Fee: Free
Contact:
Amy Gornik
abadaracco@nti.rutgers.edu