Business Writing: Write it Right


Whether you work remotely or not, written communication skills are equally important as communicating verbally. Poorly written documents make a first impression that can’t be taken back and can send the writer’s credibility, and the credibility of the agency or organization, into a nosedive. Fortunately, there are some simple tips and tricks that can make a big impact. This interactive class will focus on the fundamentals of organizing your thoughts and drafting content; writing clearly and concisely; and proofreading.


Participants in this session will learn:

  • Four critical questions to ask before writing the first word
  • When to use active voice vs. passive voice
  • How to check content for readability and accessibility
  • Eight proofreading tips

Please note that this small, virtual-classroom style session is limited to 25 participants.


Duration: 1 day, 2 hours
Contact: Andrea Dixon
Audience: Transit professionals seeking to improve their written communication skills