Description: Whether you work remotely or not, written communication skills are equally important as communicating verbally. Poorly written documents make a first impression that can’t be taken back and can send the writer’s credibility, and the credibility of the agency or organization, into a nosedive. Fortunately, there are some simple tips and tricks that […]
Please note that listings of multi-day courses appear on each day the course is scheduled.
Transit Industry Leaders: I hope you are well. I thank you for your heroic efforts serving communities across the country during these challenging times. You are truly appreciated. Second, I thank you for your continued support of the National Transit Institute (NTI) as we undergo the most radical operational shift of our 29-year history – […]
NTI’s virtual courses are hosted on Zoom. Become more familiar with Zoom before you participate in an NTI course with this handy guide!
Effective May 12, 2021 NTI has implemented a Virtual Course Registrant and Participant Code of Conduct. For more information, please click here.
Description: In this course, participants will develop the skills needed to communicate essential information to customers, stakeholders and employees during critical incidents faced by a transit agency. Agency-wide planning and training are essential. But having detailed communications plans for every possible situation isn’t realistic. This session will present the essentials of an effective crisis communications program that […]
Description: Transit asset management represents a strategic approach to managing transit assets. It focuses on an agency’s business processes for resource allocation and utilization with the objective of better decision-making based upon quality information and well-defined objectives. The “Enhancing your Transit Asset Management (TAM) Program with Lifecycle Management” course aims to help transit agency […]
The Transportation Learning Center is pleased to announce the second of three online webinars that address the Fundamentals of Battery Electric Buses. For those who missed it, the first session, BEB Familiarization, is available at the Center’s website: https://www.transittraining.net/courseware/details/battery-electric-bus-familiarization This second session, scheduled for Tuesday, October 27, from 1:00 PM to 3:00 PM Eastern, will introduce technicians, […]
Description: Across the transit industry frontline employees are consistently promoted to supervisor roles, overseeing groups or teams of frontline workers, without substantive management training. It is reasonable to assume there are scores of transit frontline supervisors that have little to no formal management training. Transit agency departments/divisions managed by under-trained supervisors could realize increased efficiency […]