Introduction to Transit Service Planning


This course seeks to enable participants to understand the public transit service planning process from concept design through service implementation and service evaluation. By the end of the course, participants will be able to undertake conceptual service planning, including service design/redesign, routing and scheduling, stop design, transit service budgeting and resource allocation, and calculating levels of service and capacity. While the course focuses primarily on bus operations for illustrative examples, practitioners from other modes such as heavy/rapid rail, light rail, paratransit, microtransit and water-based transit will be able apply the concepts covered to their respective modes.

Note: Participants are encouraged to bring a calculator (or a cell phone with calculator capabilities) to this course.


This course is targeted to meet the needs of entry to mid-level transit planners looking to gain or refresh their knowledge of operations/service planning. It is most appropriate for participants from small, mid and large sized public and private transit providers with a job focus on: Service Planning & Scheduling, Service Delivery & Operations, Customer Service & Communications, Finance, Vehicle Maintenance, and Transit Facility Planning. This course is also appropriate for staff at MPOs and DOTs at the federal, state and local levels that have interaction with transit service providers


Duration: 4 days, virtual
Contact: Salendria Mabrey