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Fundamentals of Transit Supervision

This course is currently being revised and will be offered again in early 2020.

Description:

The course is designed to provide transit supervisors with a better understanding of their role whether they are new to supervision or have been a supervisor for a while and are interested in brushing up on their skills. Participants will learn strategies for dealing with common challenges, and will acquire the skills necessary to avoid future problems, including to:

  • View themselves as part of “management”
  • Supervise former colleagues, friends
  • Deal with people, not just tasks
  • Build teams and motivate workers
  • Handle discipline
  • Define and maintain performance standards
  • Give and receive constructive feedback
  • Coach others
  • Avoid the pitfalls of overusing power
  • Establish goals for workgroups
  • Time Management

Audience: Newly promoted supervisors

Objectives:

Participants will learn how to:

  • View themselves as part of “management”
  • Supervise former colleagues, friends
  • Deal with people, not just tasks
  • Build teams and motivate workers
  • Handle disipline
  • Define and maintain performance standards
  • Give and receive constructive feedback
  • Coach others
  • Avoid the pitfalls of overusing power
  • Establish goals for workgroups
  • Time Management

Please note that this course is an on-demand purchased delivery for transit agencies. The fee amount is subject to change due to the transit agency location.

Length: 1 day

Fee: Contact Andrea Dixon for more information

CEUs: 0.60

Contact:

Andrea Dixon
andrelam@nti.rutgers.edu

 

adixon, ManagementDev

Contact Us

  • P: 848-932-1700
  • F: 732-932-1707
  • nti_info@nti.rutgers.edu

Links

Federal Transit Administration
Rutgers, The State University of New Jersey
The Bloustein School of Planning and Public Policy
This site was funded by a grant from the Federal Transit Administration.

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