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The goal of this course is to give bus operators in the transit industry the knowledge and skills needed to reduce the likelihood of assault incidents from occurring. Prevention methods covered include defining assault, discussing the types of incidents that could be considered assault and recognizing key vulnerability factors. Prevention strategies focus on communication and response skills, and the value of reporting incidents. In addition, the training includes information on the importance of seeking assistance to recover from assault incidents. Delivery Options: Direct Delivery NTI will deliver this course directly to your employees. NTI provides the instructor free of charge. The requesting organization is responsible for providing a training location and audio/visual equipment. A minimum class size of twenty is required. Multiple sessions can be conducted over up to three consecutive days depending on the number employees to be trained.
Hosted Train-the-Trainer: This option is for organizations that plan on implementing the training for their employees using their own instructional staff. Participants preview the course and discuss how they can use NTI’s materials to implement it at their organization. NTI provides the instructor and student materials free of charge. The requesting organization is responsible for providing a training location and audio/visual equipment. Each participant receives an Instructor Package that includes an Instructor Guide, Course Slides and Instructor Notes and a Participant Workbook in hard copy and electronic format. A minimum class size of twenty is required.
Audience: Transit operators, road supervisors, transit police, supervisors and labor representatives.
Length: 4 hours